Medical Services Providers

Deliver a higher standard of care on every client site

Your medics deliver the care; MyC carries the protocols, the record and the supervision with them. Live at each new site in days, with the governance evidence your client asks for.

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Rescue paramedic checking a stretcher strap inside a medical helicopter
  • International SOS
  • AMS Assist
  • Advanced Medical Solutions
  • Response-Med

The problem

Your medics carry your reputation alone, on your client's site

The work is delivered by one clinician on rotation, often the only one for hundreds of kilometers, hired at pace onto a site with its own rules. Everything your client thinks of you runs through that person.

40%

of field staff in one remote-medicine organization re-enlisted after an assignment

Disasters, 2015 (single organization)

2x

as many depression symptoms after a field deployment as before it, 10.4% rising to 19.5%

PLOS ONE, 2012

8.5-32%

burnout prevalence across studies of humanitarian and remote field clinicians

Systematic review, 2024

Segments

Deliver one standard from every site you run

Every contract is won with a start date attached

What MyC brings

  • Switch on a new client site in hours
  • Deploy with no engineering, no hardware and no site visit
  • Prove clinical governance to your client with pre-built activity reporting

50

new client sites deployed per month

MyC deployment record

A worker in a hard hat, high-visibility vest and fall-arrest harness at the controls of an elevated work platform

A rotating medic is effective in 30 min

What MyC brings

  • Carry each site's protocols and history in one system
  • Record the doctor's approval of every remote medic action
  • Get an audit trail of all accesses, current on any day

93%

of remote teleconsultations reported an educational benefit for the referring clinician

Delaigue, Bonnardot et al., Journal of Global Health, 2018

A clinician in scrubs taking the blood pressure of a worker in a high-visibility jacket in a site clinic

Higher standards of care, at lower cost

What MyC brings

  • Price per site and beneficiary, all-inclusive
  • Bring clinical governance evidence to every quarterly review
  • Reduce costs with automated pharmacy and stock management

€12,000

of medical staff time recovered per clinic per year, across 6 timed workflows

MyC client measurement, one clinic with 3 medical staff

A presenter pointing at activity dashboards on a meeting room screen while three colleagues follow on laptops

Use cases

Enforce high standards of care across client sites

Every consultation, case and clinical decision lands in one record structure, and reads back as the service reporting to your client.

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Electronic Health Record

One record structure, every client site

Primary care, checkups, prescriptions and case management on the same record at every site you run, so the care a medic gives in one country reads the same way in the next.

Usability

Onboard a rotating medic in 30 min

MyC is built from the medical workflows of remote sites and available in 15 languages, so a newly arrived medic of any nationality is operational from their first shift.

Clinical governance

Show the supervision, not just the service

The doctor's approval of each remote medic action is recorded against the case, so every quarterly review has evidence behind it rather than assurances.

HSE module

Maintain and show consistent HSE standards

Log the regulatory side of clinic work: staff training, ongoing qualification, water tests, device calibration, and more. Each entry carries its due date, so a client audit finds the schedule running rather than a gap.

Pharmacy

Cut the cost of medication and equipment

Supply and stock management for medication, consumables, and equipment, linked to prescriptions, with per-site expiry tracking.

Audit log

Stay audit-ready, any day of the year

Trace who did what, when, and on which data: logins, record access, data modifications and permission changes, each entry timestamped and filterable by user, site and period.

Data intelligence

Every site you run, read to one standard

Aggregated and anonymized outputs from the same clinical activity: what your operations and medical leadership see across client sites, and what each client's report reads from.

Customers

One clinical system across thousands of client sites

  • A medical crew transferring a patient from a rescue helicopter to a stretcher on an airfield apron

    Global medical service provider

    Client site medicine run on one system across a worldwide network, with service reporting their clients had never had before.

    350

    sites

    90

    countries

    13,000

    employees

  • A clinician in a white coat working at a laptop in a bright consulting room

    Occupational health clinic

    Six workflows timed before and after MyC replaced pen and paper, in one clinic with three medical staff.

    354

    hours of medical staff time freed per year

    44

    days of clinical capacity returned to care

    €12,000

    recovered per site per year

Deployment

Not just a platform. A partner.

Set up in two weeks

Platform configuration to your use cases, data import, and live training of medical teams.

Support 24/7

Live chat in product around the clock, for any question, from any site and any time zone.

Dedicated account manager

A single point of contact sharing performance indicators and best practices to increase the ROI of MyC.

In numbers

Built for medical operations at scale

Built by doctors, MyC matches the daily clinical work of medical teams on remote sites, clinics, and corporate offices: one platform, one record structure, and reporting from live data.

1M

Electronic Health Records managed

800

sites deployed across 67 countries

24/7

live support

FAQ

Questions

Still have questions?

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How does MyC help us report to our clients?
MyC records every medical activity on site: visits, incidents, sick leaves, and medical events. Reports by site and period (monthly, quarterly, or annual) give your operations managers client-ready numbers without chasing spreadsheets.
How fast can you open a new client site?
Nothing is installed. A new site is switched on in hours, configured remotely from your group standard, with its medic trained in 30 min before the first shift. No engineering, no hardware, no visit. Win a twelve-site contract and you can open it inside the month, which is what keeps a mobilization date from costing you margin and a client relationship from starting badly.
How does MyC keep care consistent between medics?
Every site works on the same record structure: diagnoses are coded in ICD-10, and treatment plans and outcomes are recorded the same way everywhere. Medical directors can review how each case was handled, and the HSE module tracks the trainings and qualifications behind consistent standards.
How does MyC help with medic retention?
Remote medics leave because they are isolated, unsupported at 2am, and starting from zero at every new site. MyC carries each site's protocols, formulary and patient history, so an arriving medic of any nationality picks up where the last one left off, works in their own language, and is supervised from day one rather than practicing alone.
Can non-medical staff work in MyC without seeing medical data?
Yes, role-based access separates administrative data from medical data. Operations managers see aggregated, anonymized activity (incidents, sick leaves, medical events) by site and period, while clinical detail stays with the medical team. An audit log keeps track of who saw what, and when.
Does MyC work for international medical teams?
Yes, MyC works in 15 languages, so medics chart in their own language wherever they are. Every clinical action lands in the same Electronic Health Record (EHR), keeping records consistent across sites, countries, and rotations.
How does MyC handle data security and privacy?
All data is hosted on health-certified cloud servers and all communications are encrypted using AES-256, ensuring end-to-end protection of sensitive health data. The platform is operated under strict regulatory and security frameworks, including GDPR and HIPAA compliance and ISO 27001-certified information security practices, so your employee health data stays confidential, traceable, and audit-ready across all sites.
Does MyC integrate with other tools?
MyC integrates with common HRIS systems to receive key information (identity, org structure, manager, contract type, site, role, etc.) so employee files are always up to date in the medical system. Anonymized, aggregated data can then be exported to business intelligence and cloud systems to feed health indicators into business reporting.

Built by a doctor who was the medic on those sites

Dr. Laurent Bonnardot practiced medicine in remote environments for two decades, from Antarctica to Africa and active conflict zones, and founded Collegium Telemedicus, which has handled more than 100,000 remote cases with Doctors Without Borders. MyC is the system he wanted then: clinical-first, in 15 languages, learned in 30 min.

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